Tenant FAQs

Answers to your frequently asked questions

How Do You Apply?

You can apply online.
Can you hold a place before I apply?

No.
How old do you have to be to apply?

18 years of age or older.
Is the deposit refundable?

Yes, security deposits are typically refundable, provided the tenant meets the lease terms, such as leaving the property in good condition and paying all rent owed.
Do I Pay the First Month’s Rent and Last Month’s Rent with My Security Deposit?

No. The security deposit is a separate transaction from rent. To move in you’ll be required to pay your security deposit and first month's rent.
Who needs a cosigner?

Depending upon your screening results we may require a cosigner.
Do you accept Section 8?

Yes. But it depends on the property. Not all owners accept Section 8.
How do I pay rent?

You will pay rent through your online tenant portal.
How do I get a mailbox key?

In most cases, you take a copy of your lease and valid ID to your local US Post Office and then they will issue you a key.
Who is responsible for yard maintenance?

Yard maintenance is the responsibility of the resident unless otherwise stated in your lease contract. Yard maintenance is defined within the lease.
My lease expiration is coming and I want to move out. What do I do?

The lease agreement requires a 60-day written Notice To Vacate prior to your move-out. You can submit your intention to move out of the property in your Resident Portal